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What Our Clients Say
Check out how our customer HomeQwik LLC uses Casual to handle his property operations.
Mike Sargent, Owner/Realtor®
Like all Property Management Companies we perform the same series of daily/monthly and yearly processes. Many of these processes contain dozens, if not more, steps or tasks.
The biggest challenge for us is how to track the progress of these tasks and make sure nothing falls through the cracks.
Most of our processes have deadlines that are mandated by local real estate statute. Missing those deadlines due to disorganization can cause punitive action by the regulating agencies.
Most of the time, we don’t know that something has fallen through the crack until a client or customer complains. Then we have to control the damage.
That’s where Casual came in. Casual helped us to create detailed roadmaps for our most important processes (Move-Out, Move-In, New Client On-boarding, Leasing Call Center, Tenant Screening, Maintenance etc). It allows us penetrating visibility on progress and personnel, greatly reducing the likelihood that any step falls through the cracks.
